IAM Customer Journey

The Indy Auto Man Customer Journey

We have one main focus here at Indy Auto Man. We want to “Unsuck” the car purchaseexperience. We are working hard on making it as easy as possible for anyone that is looking fora quality used vehicle to make the purchase without the need of jumping through hoops or thefeeling that they are making the wrong decision.

You may be local here in Indianapolis or shopping online from several states away, however,you deserve to have a positive experience when purchasing your next vehicle.

In our effort to make the purchase experience positive, we have laid out the typical customerjourney at Indy Auto Man in 5 simple steps. At any time while you are shopping, applying forfinancing, or simply asking for a quote on payments and terms, you will know exactly what toexpect from our team.

Each step has a simple promise from Indy Auto Man. If we fail to meet any of your expectations,please let us know.

We truly appreciate you allowing Indy Auto Man the opportunity to earn your business as yourgo-to dealership for all of your used vehicle needs and we will work hard to make sure youreceive the attention and service you deserve.